In 1976, a small parts supplier company for professional coffee machines was established in Switzerland, initially run by a father and his part-time working son. The business began with just one customer, but as the years passed, it evolved into a key supplier for major brands in the Swiss market.
After completing his education and military service in 1985, the son joined the company full-time, initially planning to stay for a short period before university. However, the business thrived, leading him to take over sales in 1987. They expanded their team by hiring a secretary and a warehouse employee, focusing on enhancing the quality and reliability of coffee machine pumps.
By 1995, they had become the primary supplier for all professional coffee machine brands in Switzerland, significantly improving product quality and customer service. This success led to a period where they monopolised the market, though competition soon rebounded, stabilising their market share at around 75%.
The company then ventured into the maintenance sector, supporting not just the manufacturers but also the growing maintenance companies that provided service and sold machines directly to end-users, emphasising quality over price.
Now, with nearly 50 years of industry experience, the company aims to replicate this model in Dubai, Abu Dhabi, and across the UAE. The focus is on providing quick, high-quality supply and professional support for coffee machine pumps. Their warehouse in Al Quoz 1, Dubai, stands ready to serve the local maintenance companies with efficiency and fairness. Interested parties are invited to visit and explore a partnership that promises ease and speed in the professional coffee machine spare parts sector.
